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Michael Crandall

CIS Affiliated Faculty
Senior Lecturer, Information School

mikecran@u.washington.edu


Michael Crandall is Chair of the Master of Science in Information Management program and a Senior Lecturer in the Information School of the University of Washington. Prior to joining the Information School in January of 2005, he spent five years as Technology Manager for the Bill & Melinda Gates Foundation's Libraries and Public Access to Information Program, with responsibility for software development, technical support and network deployment for over 40,000 public access computers in over 11,000 libraries across the United States. As part of this project, Mr. Crandall also initiated and managed the program grant for development of WebJunction, an international public access computing portal.  Before this, Mr. Crandall was Manager of the Knowledge Architecture Group in Microsoft Information Services, responsible for design and management of the technical infrastructure and search services for Microsoft’s intranet portal site, MSWeb (2.2 million requests and 31,000 users per month), and the design, development, and management of a corporate taxonomy project to support content management and retrieval throughout the company.  Prior to Microsoft, he worked at the Boeing Company on multiple projects related to information management and information architecture, including an internal real-time newsfeed, the intranet search engine and portal subject access tools, and the  company library’s web site. He was a member of the Boeing Information Management Standards Board, the Web Advisory Board, the Knowledge Management team, and the Structured Information Objects (metadata schemas) Technical Working Group.  He has served on the Dublin Core Metadata Board of Trustees since its inception in 2001, and is active in ASIS&T. Research interests include impacts of public access computing, ICT in developing countries, metadata and knowledge organization, social dimensions of knowledge transfer and large scale information systems.